Dr. Amit Rajani

COVID-19 Frequently Asked Questions

March 31, 2020
Posted By: Dr. Amit Rajani

How long will our office be closed to routine care?

As of March 31st, 2020, we do not have a date when the office will fully reopen. We will be monitoring CDC and American Dental Association guidelines as to when we can resume normal service.

If you believe you require an emergency visit to our office, please call us for guidance. We are seeing only true emergencies that have a scheduled appointment with us and that meet our screening guidelines.

Members of our team will remain available to assist patients by phone, text and email from 9am-5pm Monday – Friday for your convenience.

Simply call the main office number 914-423-1900 for detailed prompts and further assistance.

Why does the non emergency and orthodontic treatment Yonkers Avenue Dental need to be canceled at this time?

Due to the nature of the COVID-19 pandemic and the sweeping recommendations of numerous health and government officials, we must close our doors to all elective procedures for the safety of our community.

Emergency dental procedures are those that must be performed to reduce severe pain, swelling, bleeding, to treat fractures/broken teeth, or to make adjustments to prosthetics that would otherwise compromise a patient's ability to function.

What should I do if I was scheduled to start dental treatment soon?

We understand that our patients are committed to completing treatment that was previously scheduled, planned and even waiting for insurance approval.  During our time away we are continuing to obtain insurance approvals for all of your needed treatment.

We are all excited for when we will return and want to have your approvals ready to begin treatment. We look forward to seeing your new smile soon. We are hopeful that this schedule alteration will be short. When this situation has stabilized, we are going be ready for you!

How should I proceed if I am wearing a temporary crown, bridge or have braces or an appliance?

Please make sure you keep good oral hygiene by brushing and flossing three times a day.

Also remember, DO NOT eat forbidden foods to avoid any breakage or loosening of temporaries that you might have.

If wearing any elastic for braces continue to do so as directed. Your braces will continue to straighten your teeth all day and night.

Proper elastic wear will continue to correct your bite. We will be able to advance your treatment once we reopen.

How should I proceed if I am wearing Invisalign aligners?

Please make sure to keep wearing your active aligners as instructed to continue progressing your treatment.

If you no longer have aligners to continue to your next week, it is perfectly fine to reduce your last aligner wear to a retainer phase of 10-12 hours per day to ensure that your teeth stay in position and make your aligner last longer.

You can also call our office and we can arrange pick up or delivery of your next aligner set or retainers if available from the lab.

Keep your aligners clean and avoid all drinks other than water while wearing them.

Always remember to wash your hands before placing and removing your aligners or elastics.

What about cleaning my teeth and getting basic care like a cleaning or even my braces off?

Although dental care is very safe for patients and providers with standard universal precautions and hospital level sterilization protocols, cleaning teeth, completing fillings and the removal of orthodontic bonding materials produces aerosols that can possibly contain biological material. A deferral of all of these treatments is a good practice at a time like this.

Always brush and floss thoroughly to maintain your dental health as we await the passing of this situation. We will resume non-emergency treatment when we are advised that it is safe to do so.

We are told to wash our hands frequently; how should our patients handle wearing dentures, partials, aligners, retainers, elastics, etc.?

It is important to continue wearing all of your necessary removable items.  These items are meant to maintain your treatment progress, or your treatment result if currently wearing retainers or flippers.

Follow recommendations by washing your hands thoroughly with soap and water before and after removing or placing your dentures, partials, flippers, aligners, retainers, or elastics.

These items can also be washed or cleaned in a diluted soap and water solution.

An old toothbrush is ideal for this purpose. After cleaning the appliance, rinse thoroughly in cold water to minimize the soapy taste, just like when doing the dishes

I lost or broke my denture, partial, flipper, retainer or aligner. What should I do?

Call the office and leave us a voice mail, or text us someone will be contact you to see how we can proceed.

Will patients be allowed in the office at all? Is there anyone there?

We are currently only seeing patients for emergency by appointment 1 day per week.  Please call the office for emergency protocol and details.  Or consider a virtual consult with Dr. Rajani until we are able to see you again.

I have a poking wire or other irritation from orthodontics that is bothering me. What do I do?

Call us! We will instruct you on the best resolution to the problem. We will try to help you with an easy fix at home.

If you have difficulty using our website, please email us or call us at (845) 669-6638
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We are pleased to announce the office is OPEN and seeing patients for routine and emergency care as of June 8th, 2020. 
Please call us at 914-423-1900 or text at 855-458-9344 to schedule an appointment! We look forward to seeing you soon!